Shipping policy
Thank you for shopping with us. We are committed to delivering your Makeup Bag as quickly and efficiently as possible.
Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once an order has been processed, changes or cancellations may not be possible due to our fast fulfillment process.
Shipping Times
Delivery times may vary depending on your location and courier service.
Estimated delivery times:
- Local Deliveries: 2–7 business days
- International Deliveries: 7–21 business days
Please note that delivery times are estimates and are not guaranteed.
Shipping Costs
Shipping fees are calculated at checkout based on the delivery location and selected shipping method.
Tracking Information
When available, a tracking number will be provided once your order has been shipped so you can monitor its progress.
Delays
We are not responsible for shipping delays caused by:
- Courier service disruptions
- Customs clearance procedures
- Severe weather conditions
- Public holidays
- Incorrect shipping information provided by the customer
Incorrect Address Information
Customers are responsible for providing accurate shipping details. We are not responsible for orders delivered to an incorrect address provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 5 days of delivery or the expected delivery date. We will work with the shipping carrier to investigate the issue and provide assistance where possible.
International Orders
Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country.
Contact Us
For shipping questions or concerns, please contact:
Email: support@dotteglam.blog
By placing an order with us, you agree to this Shipping Policy.