Terms of service

Welcome to our store. By purchasing our Makeup Bag or using our services, you agree to the following Terms of Service.

1. Products

We strive to ensure that all product descriptions, images, and pricing are accurate. However, minor variations in color, appearance, or packaging may occur.

2. Orders

  • All orders are subject to acceptance and availability.
  • We reserve the right to cancel or refuse any order for any reason, including pricing errors, suspected fraud, or stock availability issues.
  • Once an order has been processed, it may not be possible to cancel due to our fast fulfillment process.

3. Pricing and Payments

  • All prices are listed in the applicable currency and are subject to change without notice.
  • Payment must be received in full before an order is shipped.
  • We use secure payment providers to process transactions.

4. Shipping and Delivery

  • Delivery times are estimates and may vary due to factors beyond our control.
  • We are not responsible for delays caused by couriers, customs, weather conditions, or other unforeseen circumstances.
  • Customers are responsible for providing accurate shipping information.

5. Returns and Refunds

  • Customers may request a return or refund within 5 days of delivery.
  • Items must be unused, in original condition, and returned in original packaging.
  • Refunds are processed after inspection and approval of the returned item.
  • Shipping costs are non-refundable unless the item received is defective or incorrect.

6. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 5 days of delivery with photos and order details so we can assist you promptly.

7. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services.

8. Intellectual Property

All content on our website, including images, logos, product descriptions, and branding, is our property and may not be copied, reproduced, or used without permission.

9. Privacy

Customer information is collected and used solely for order processing, customer support, and service improvement. We do not sell customer information to third parties.

10. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes become effective immediately upon posting.

11. Contact Information

For questions regarding orders, returns, refunds, or these Terms of Service, please contact us at:

Email: support@dotteglam.blog

By placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.